Concierge Computer Service and the Entrepreneur Life with Meredith Skinner

meredith skinner fem spotlightMeet Meredith Skinner of PC Service On Siteone of our amazing Fempire Business Building Community members. Meredith’s company provides computer repairs, service and training for residential and small business clients. They are a concierge service (virtual business) that does not have a brick and mortar store. They come to you when you need them.

We are thrilled to feature Meredith and PC Service On Site in this week’s FemSpotlight! Read more about her business in her own words below.

What inspired you to become a Fempire Builder?

I was inspired by the dedication to helping other women achieve their professional goals through education and networking.

What’s the best part about owning your own business?

Making decisions, planning and managing something that is mine. The flexibility to be able to care for my family as I see fit.

Can you describe a typical day?

From a back office perspective, there are administrative things that need to be done. However, from the front office, it changes day to day because our clients’ needs change.

Who do you count on for help?

I am partners with my husband so he is key to our success. But I have mentors and family and friends who we can get support from. Everything from physical labour, advice and cheerleading.

Have you ever had to sacrifice something at home for work? Or vice versa?

Absolutely. Pete (my husband) got very sick four years ago and had two major neurosurgeries within a year. Thankfully, he is fine now, but we needed to sacrifice work to care for him. He couldn’t drive so I became his chauffeur and worked out of the car. At the time, we were lucky enough to be able to hire someone who was able to fill in the gaps.

What do you do on a day off? Do you even know what a day off is?

Household stuff, movies, reading, but I probably always do something for the business.

Tell us about your absolute favourite hobby.

Reading. I love getting lost in a great piece of fiction or super fun sci-fi novel.

If you could go back in time and tell you start-up self one thing, what would it be?

No matter what it works out.

What does the future look like for you and your business?

I am hoping that we do more business north of Hwy. 401, and that we can add some subcontractors on to handle more of the work so we can enjoy more ‘Me Time.’

Any tips for women thinking of starting a business?

I am a numbers person, so I say know your numbers. You don’t have to be your own bookkeeper, but you should know how to build a budget and how to read your profit/loss statement and balance sheet. Numbers never lie.

What is your “WHY” behind your business/being an entrepreneur?

It is about helping others while creating a life for us that is fulfilling.

Outside of your business, what’s a dream of yours? Share it with us.

Spend time with my family, travel and learn new things. And spend lots of time with my fur kids.

Give us your best self-care/self-love technique.

Remember to say thank you even for the bad stuff. Because if you can say thank you for even the bad stuff, it means you get to try again.

What is your favourite app/tool for your business and why?

G Suite! I can run almost 90% of my business on my phone thanks to G Suite. It makes our virtual business even more flexible. We also love TeamViewer for remote access software to help our clients with problems we can fix over the internet.

What was the best book you ever read for your life as a fempire builder? What was your biggest takeaway from it?

10-10-10 by Suzy Welch. It’s a great way to take decisions and break them down so they don’t all feel life or death.

At the end of the day, what do you want us to know about you and your business?

My husband and I work together to help others. And it is not about the technical stuff. It is about helping them get what they need from their computers. With other small businesses, we can not only share best practices but experiences that they can relate to as they build their business.

For families, it can be as simple as taking away the stigma of embarrassment because you don’t understand the technical jargon. We love what we do because we get to spend time with people.

How do you keep going on those days when you’re left questioning what you got yourself into when you started a business? What would you tell another fempire builder feeling that way right now?

I have been an entrepreneur practically my whole professional career. I have experienced the worst (where the business failed) to great success and financial reward. I have sat in my car in a parking lot and cried because I was overwhelmed. If you look at everything, it’s too much. Take one step at a time. And, again, be thankful for each step. I probably learned more from the business that failed than from my MBA. In the end, as long as you keep doing what you think is best, it all works out. It just may not look how you thought.

Find out more about Meredith by visiting her website. If you’re ready to meet more amazing Fempire Builders like Meredith, join our free Facebook Group today.

Like this article?

Share on facebook
Share on Facebook
Share on twitter
Share on Twitter

Leave a comment

Overwhelmed by the transition to entrepreneurship?

I’ve been there. When I left the corporate and small business worlds to start my own business, I didn’t know what I was in for. I saw other women living lives that I wanted to be mine, and wondered, “How are they doing it?” Knowing something had to give, I totally changed the way I’m running and building my business.

As a mother, blogger, mentor, speaker and business owner, I am used to balancing the demands of many roles. It is hard to “do it all,” and I have learned how to adjust to those expectations. Stick with me and you’ll be diving into your business with fresh eyes and a growth-centered mindset faster than you ever imagined!

It all came to a head in the Fall of 2015. With my daughter’s autism diagnosis and my postpartum depression following my son’s birth, my Spring/Summer that year had been pretty rough. I was feeling pretty kicked around — to say the least. As I was crawling out of the dark and twisty places life had cornered me in that year, I knew that everything had changed.

For many reasons, I couldn’t go back to my corporate life. One of the biggest reasons was that my perspective on how I was going to live my life had changed. A shift had happened. My time away from my children was going to be spent doing things that I was passionate about. Doing things that got me pumped about life. In May of 2016, I went out on my own and started my business. It was great. I was finally doing things that had me pumped about my time away from my kids. I had the flexibility to spend more time with them. At the end of the day, I had the energy to work in my household and my marriage.

But, while I was living my passion and excited about my life again, it wasn’t all sunshine and roses. Previously, I was a teacher, a sales professional, marketing leader and client services manager. By setting clear objectives, I succeeded in each role, even though they were in different industries.

But being an entrepreneur was a whole new world. I felt the loneliness. I had self-doubt. I didn’t know where to start…and I wasn’t the only one in this boat.

Whether I’m out speaking to a room full of female entrepreneurs or leading a workshop, one of the things that I hear over and over again from these amazing women is how great it is to be out from behind their desks and surrounded by a group of like-minded women. And as our conversation continues, it becomes clear that they are looking for a tribe of women that they can connect and collaborate with regularly in an environment that is welcoming, encouraging and safe enough to let their walls down and share. I needed a community like this too. One that encourages fellow members as they conquer fears, overcome obstacles and achieve their dreams. A tribe that leaves me with a new comfort level and the confidence I’m craving to expand my growth and limits — both personally and professionally.

And most importantly, I wanted a place that would offer me more than inspiration. One that would give me the actionable advice, education and mentorship, support and accountability that we all need.

And from these conversations and my own needs, Fempire Builders was born.

You see, it’s not just me. And it’s not just you. We are not alone. And when we come together, it’s a powerful thing. With the Fempire Builders community supporting me and holding me accountable, I have experienced the business growth that previously I had only dreamed about.

Just as it has been for other Fempire Builders, it will be the same for you, too. Wait and see!